Terms & Conditions of Chania.taxi

Terms regarding the booking policy

• All reservations requests submitted by the “User” through the website’s online booking system will be confirmed by a confirmation email and/or a confirmation SMS sent by the Website, in order to be considered “Accepted”. Reasonable efforts will be made to ensure that the User will receive this confirmation email in the 2-4 hours following the sent of the reservation request.
• The “User” is responsible for the accuracy of the details (contact details and transfer details) he/she provides through the online booking system. It is his/her responsibility to correctly fill in the Reservation Form and check the accuracy of the details of his/her booking confirmation email.
• The reservation function offered by chania.taxi is free of any charge, to its users. The User (customer of the transfer service) will have to pay in cash, his/her taxi transfer service provider when arriving at his/her destination.
• The User can change or cancel his/her reservation at any time, without any charge.
• All taxi transfer services providers that are assigned to make a taxi transfer reserved by a customer through this website are professional and legally operating taxi services suppliers according to the Greek legislation.
• Besides, it is required all the suppliers comply with all the appropriate legal licenses and documentation that the Greek State grants and authorize the taxi drivers to provide their services. The public liability lies with those suppliers and not with chania.taxi
• Furthermore, if there is any illegal action, an injury/death caused by an accident or misbehave taken place during the taxi/transfer services and the customer will claim any compensation of damage, we have to declare that the legal liability lies to these suppliers and not to chania.taxi
• Our Site is not responsible or liable for any loss or damage that may occur as a result of the provided services or the incorrect processing of your reservation details by a third-party provider.
• Chania.taxi and its taxi transfer services providers cannot be held responsible for various unexpected events that might take place before or during your transfer (such as accidents, events of political nature, roads blocked due to extreme natural phenomena or other phenomena of a higher power, extreme adverse driving conditions, unexpected mechanical problems and failures of our vehicles, strikes declared by the local Taxi Unions etc.) which will prevent us from providing you with our services as have been agreed. We also can not be held responsible for any damage caused to you due to a delayed arrival at your destination.
• In the case of such unforeseen events, we will notify you immediately of our inability to provide you with our services and we will provide all possible information in order to help you get alternative modes of transportation.